Shipping/Returns

Shipping

*NOTE* From Nov-Dec shipping times may be longer due to the holiday rush!

We thank you for your patience.

US/CANADA:

We ship by ePacket and the order should arrive within 10-20 business days.Tracking and secure check out are provided for all orders.

AU:

We ship by ePacket and the order should arrive within 10-20 business days.Tracking and secure check out are provided for all orders.


UK:

Shipping methods used by us are Royal Mail Economy, ePacket or Singapore Post. Your order should arrive within 10-20 business days of shipping. Tracking and secure check out are provided for all orders.

Rest of the world:

We offer worldwide shipping to most countries. Your order shall arrive within 30 business days.

Returns

- We offer a 100% Satisfaction Guarantee. Which means we will refund your Product cost or replace it if you don't receive your order, it got damaged or was not as described in the product page. We want to provide a risk-free shopping experience and trust our customers to not take advantage of us on this offer

- Note: There are no refunds on shipping costs.

- In the unlikely event that your order hasn't arrived within 6-8 weeks (due to lost mail, etc.) please contact us via info@daliah.ca and we will issue a refund or resend your order. Refunds & Returns will not be processed after 14 days of receiving the item. Thank you for understanding!